Privacy Policy

Adephar processes personal data in accordance with this privacy statement. For further information, questions or comments about our privacy policy, please visit

Processing purposes

Adephar collects and processes customers' personal data for customer and order management (including customer administration, tracking orders/deliveries, invoicing, solvency monitoring, and sending marketing and personalized advertising).

Legal grounds for processing

Personal data are processed on the basis of Article 6.1. (a) consent, (b) necessary for the performance of a contract, (c) necessary to comply with a legal obligation, (d) necessary for the protection of our legitimate interest to undertake, of the General Data Protection Regulation.

Insofar as the processing of personal data takes place on the basis of Article 6.1. a) consent, the customer has the right to withdraw the consent given at any time.

Transfer to third parties

If this is necessary for the fulfilment of the intended purposes, the customer's personal data will be shared with other companies within the European Economic Area that are directly or indirectly affiliated with Adephar or with any other partner of Adephar;

Adephar guarantees that these recipients will take the necessary technical and organizational measures to protect the personal data.

Retention period

Personal data processed for customer management purposes will be retained for the period necessary to comply with legal requirements (e.g. in the field of accounting).

Right of access, rectification, deletion, limitation, objection and portability of personal data
The customer has the right at all times to inspect his personal data and can have them corrected if they are incorrect or incomplete, have them removed, have their processing restricted and object to the processing of personal data concerning him on the basis of article 6.1 (d).

Furthermore, the customer has the right to obtain a copy (in a structured, common and machine-readable form) of his personal data and to have the personal data forwarded to another company.

In order to exercise the aforementioned rights, the customer is requested to send an e-mail to the following e-mail address:

Direct marketing

The customer has the right to object, free of charge, to any processing of his personal data for the purposes of direct marketing.


The Client has the right to lodge a complaint with the Commission for the Protection of Privacy (rue de la Vie Privée de Bruxelles Mobilité 35, 1000 Brussels -